Conferencing FAQ

Q: What can I use an Audio Conference for?

Q: What is a toll-free, dial-in conference call?

Q: How is my call secure?

Q: How will conferencing make a difference for my business?

Q: What can I use a Web Conference for?

Q: What affects the performance of my Web Conferences?

Q: Are there any advantages to a Web Conference in developing sales leads?

Q: Why shouldn’t I use the “Free Conferencing” services?

Q: How do ConferencingNet’s conferencing services help my business?

Q: Why do you give a free trial?

Q: What can I use an Audio Conference for?
A: The list is limited only by your imagination, but examples would be press conferences, stock holder meetings, sales and marketing presentations, customer support and troubleshooting, training, product announcements, team communications and problem solving.

Q: What is a toll-free, dial-in conference call?
A: For toll-free, dial-in conference calling, conference call participants are provided a special toll-free number to dial into their audio conference. This allows the moderator to incur all teleconference and long-distance charges.

Q: How is my call secure?
A: When calling in, moderator and participants have been assigned codes that they must use to access the system.

Q: How will conferencing make a difference for my business?
A: Today's hyper-competitive business environment demands that organizations get more productivity out of all of their activities, including meetings. That's why so many organizations have turned to the teleconferencing technologies that enable virtual meetings over the phone and via the Web. Audio and web conferencing from ConferencingNet can facilitate decision-making and maximize business initiatives while reducing the costs of face-to-face meetings - from routine project check-ins to sales and marketing training to critical executive briefings, and everything in between. No matter where in the world your meeting guests may be.

Q: What can I use a Web Conference for?
A: In addition to the suggestions listed for Audio Conferences, you can facilitate webinars, document collaboration, presentation sharing, real estate presentations, website tours, company announcements and promotional events.

Q: What affects the performance of my Web Conferences?
A: Performance depends on both the Internet itself and the connections from participant computers. We constantly monitor service and network performance and continually enhance our infrastructure to keep web conference services highly available and reliable. Some of the factors that affect performance are:

• The speed of your computer's connection to the Internet - the moderator should use the fastest connection available
• The performance of your Internet Service Provider (ISP) 
• Overall Internet traffic on your routed connection to the ConferencingNet server
• Performance of firewall and proxy servers, if your computer is behind a company firewall

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Q: Are there any advantages to a Web Conference in developing sales leads?
A: If you are currently using audio conferencing (teleseminars) to generate sales leads, here are some facts you should know- On average, only 27% of people who sign up for a teleseminar actually make the call. Tests were conducted on events using telephone only versus events using telephone plus web. Result: 66% of listeners preferred the telephone plus web combination. In addition, there was a 56% increase in attendance compared to the telephone only format. Using Web Conferencing boosts your attendance numbers and your opportunity to reach prospects with your message.

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Q: Why shouldn’t I use the “Free Conferencing” services?
A: Generally, the “free” conferencing services provide bare bones features and require you to upgrade to get often-needed functionality. Typically, these firms make money by routing calls through a tiny rural phone exchange in Iowa. This exchange allows local carriers to charge back a number of subsidies to the telecom companies who carry the incoming calls. These fees are split up between the local exchange and the "free" teleconferencing firm. However, these fees come out of the pockets of the big telecom companies like AT&T and Cingular. Recently, the big telecom companies began to block access to free conferencing calling services and are taking them to court for violations of FCC rules. If you currently use one of these services, this might be a good time to re-evaluate your needs.

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Q: How do ConferencingNet’s conferencing services help my business?
A: ConferencingNet’s conferencing puts your customers at your fingertips, and brings them to you in a way you never had before. You improve your efficiency of operation, and improve service for your customer, both of which impact your company's bottom line.

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Q: Why do you give a free trial?
A: Like all free trials, once you sample our product, you will agree that it's more than worth the money.

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